Terms of service

Last Updated: 11 November 2025

Company Details

CITYBOY FIGHTWEAR LIMITED™
Registered under the Companies Act 1993, New Zealand
Registered office: Auckland, New Zealand™
Email: support@cityboy.co.nz
Website: www.cityboy.co.nz

CITYBOY FIGHTWEAR LIMITED™ designs and sells innovative MMA gloves and shorts with a focus on safety, comfort, and professional design, offered primarily through e-commerce limited-edition drops and New Zealand-based fulfillment.

By accessing or purchasing from www.cityboy.co.nz, you agree to these Terms of Service. These Terms are intended to comply with New Zealand law, including the Fair Trading Act 1986, Consumer Guarantees Act 1993, Privacy Act 2020, Electronic Transactions Act 2002, Commerce Act 1986, Copyright Act 1994, and Patents Act 2013.

Please read these Terms carefully. If you do not agree, you must not use the Site or purchase our products.

SECTION 1 – INTRODUCTION AND ACCEPTANCE

1.1 These Terms of Service, together with any policies referenced here, govern your access to and use of our website, content, features, tools, and purchases made through the Site.
1.2 By visiting, interacting with, or using the Site, you accept these Terms and our Privacy Policy. If you disagree, do not access or use the Site.
1.3 The Services are hosted on Shopify. Your purchases are made from CITYBOY FIGHTWEAR LIMITED™. See Section 14 regarding our relationship with Shopify.

SECTION 2 – ELIGIBILITY AND ACCOUNTS

2.1 You must be at least 18 years old to make purchases. If you are 16 or 17, you must have permission from a parent or legal guardian.
2.2 You agree to provide accurate, current, and complete information when creating an account or placing an order, including email, billing, payment, and shipping details.
2.3 You are responsible for safeguarding your account credentials and all activity under your account. Do not share or transfer your account.

SECTION 3 – OUR PRODUCTS AND INFORMATION

3.1 We strive to present accurate product descriptions and imagery. Displayed colours and appearance may vary due to device settings.
3.2 Product descriptions, specifications, and availability may change at any time without notice. We may discontinue products, limit quantities per person or per order, or restrict sales by region or jurisdiction.
3.3 We design premium MMA fightwear, including but not limited to gloves and shorts, with features that prioritise safety and performance, consistent with our business plan and R&D focus.

SECTION 4 – ORDERS AND CONTRACT FORMATION

4.1 When you place an order, you make an offer to purchase. We may accept or decline your order at our discretion.
4.2 A contract forms only when we dispatch your order and send a shipping confirmation. The order confirmation email acknowledges receipt but is not acceptance.
4.3 We may cancel any order, in whole or in part, if an item is out of stock, there is an error in pricing or description, payment is not authorised, or we suspect fraud or misuse. You will be refunded for any cancelled items.
4.4 Please review your order carefully. After acceptance and dispatch, changes or cancellations may not be possible.

SECTION 5 – PRICES, TAXES, AND PAYMENT

5.1 Prices are listed in New Zealand Dollars, inclusive of GST where applicable, unless otherwise stated. Prices, discounts, and promotions may change without notice, however changes do not affect orders we have already accepted.
5.2 Posted prices exclude shipping, handling, customs, or import charges unless expressly stated at checkout.
5.3 Payment is due at checkout through approved methods shown on the Site. By submitting payment details, you authorise us and our payment processors to charge the total order amount.
5.4 We may refuse or cancel transactions that we suspect are fraudulent or violate these Terms.

SECTION 6 – SHIPPING, DELIVERY, AND RISK

6.1 We dispatch orders from within New Zealand. Typical dispatch timeframe is 1 to 3 business days after payment confirmation, excluding weekends and public holidays.
6.2 Estimated delivery timeframes will be shown at checkout and in the Shipping Policy. Timeframes are estimates only and may be affected by courier delays, weather events, or circumstances beyond our control.
6.3 Ownership passes on delivery. Risk of loss or damage passes to you once the order is delivered to your nominated address or collection point, consistent with New Zealand consumer law.
6.4 If tracking shows delivered but you did not receive the parcel, notify us promptly so we can investigate with the carrier. Our Shipping Policy sets out procedures for lost or delayed parcels.

SECTION 7 – RETURNS, REFUNDS, AND CONSUMER RIGHTS

7.1 We comply with the Consumer Guarantees Act 1993 and the Fair Trading Act 1986. Nothing in these Terms limits your rights under those Acts.
7.2 If an item is faulty, not of acceptable quality, not fit for purpose, or not as described, you may be entitled to a repair, replacement, or refund. Contact support@cityboy.co.nz with your order details and clear information or photos.
7.3 Change-of-mind returns are not required by law. We may, at our discretion, accept change-of-mind returns for unused items in original condition and packaging within 14 days of delivery, with proof of purchase. Limited-edition items, customised items, and worn or washed items may not be eligible. Return shipping for change-of-mind is your responsibility unless we advise otherwise.
7.4 The Return and Refund Policy on our Site provides full details. If there is any inconsistency, your rights under New Zealand law prevail.

SECTION 8 – WARRANTIES AND DISCLAIMERS

8.1 Nothing in these Terms limits your statutory guarantees under the Consumer Guarantees Act 1993. Our products must be of acceptable quality, match descriptions, and be fit for their stated purposes.
8.2 Except for your statutory rights and any express warranties we provide in writing, the Site and all products are provided on an “as is” and “as available” basis, without additional express or implied warranties.
8.3 Training and combat sports involve inherent risks. Use our products only for their intended purpose and in accordance with safety guidance. We are not responsible for injuries caused by misuse, improper fit, or failure to follow instructions.

SECTION 9 – LIMITATION OF LIABILITY

9.1 To the maximum extent permitted by New Zealand law, we are not liable for indirect or consequential loss, including loss of profits, loss of opportunity, loss of data, or business interruption.
9.2 Where liability cannot be excluded, and to the extent permitted by law, our aggregate liability for claims relating to a product is limited to the price you paid for that product.
9.3 These limitations do not apply where the law prohibits such limitation, including under the Consumer Guarantees Act 1993 for consumer purchases.

SECTION 10 – INTELLECTUAL PROPERTY

10.1 All content and materials on the Site, including designs, product concepts, graphics, text, images, videos, trademarks, logos, and trade dress, are owned or licensed by CITYBOY FIGHTWEAR LIMITED™ and are protected by the Copyright Act 1994 and other applicable laws.
10.2 You may use the Site for personal, non-commercial use. You must not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any Site content without our prior written consent.
10.3 Our products may incorporate innovative features, which may be protected or pursued under New Zealand and international intellectual-property laws, including patents or design rights. No licence to any intellectual property is granted by implication.

SECTION 11 – USER CONTENT AND FEEDBACK

11.1 If you submit reviews, photos, ideas, or other content, you grant us a worldwide, perpetual, transferable, sublicensable, royalty-free licence to use, reproduce, modify, publish, and display that content in any media for legitimate business purposes.
11.2 You represent that you own or control all rights in your submissions, that they are accurate and lawful, and that they do not infringe any third-party rights.
11.3 We may moderate or remove content that is unlawful, infringing, misleading, abusive, obscene, or otherwise objectionable.

SECTION 12 – PROHIBITED CONDUCT

12.1 You must not use the Site for any unlawful or malicious purpose, infringe intellectual-property or privacy rights, attempt to gain unauthorised access, introduce malware, scrape or harvest data, interfere with security features, or engage in harassment or abuse.
12.2 We may suspend or terminate access for violations of these Terms.

SECTION 13 – THIRD-PARTY SERVICES AND LINKS

13.1 The Site may contain links to third-party sites or services, including payment processors and analytics providers. We are not responsible for third-party content, practices, or policies.
13.2 Your use of third-party services is subject to their terms and privacy policies. Review them carefully.

SECTION 14 – RELATIONSHIP WITH SHOPIFY

14.1 Our storefront is hosted by Shopify. Shopify provides the e-commerce platform that enables us to sell our products to you.
14.2 Your purchase contract is with CITYBOY FIGHTWEAR LIMITED™. Shopify is not a party to that contract and is not responsible for our sales, warranties, or customer service.

SECTION 15 – PRIVACY AND DATA PROTECTION

15.1 We handle personal information in accordance with the Privacy Act 2020 and our Privacy Policy. Our Privacy Policy explains what data we collect, how we use and disclose it, retention periods, your access and correction rights, cookies, analytics, and international transfers.
15.2 By using the Site, you consent to our data practices as described in the Privacy Policy, including processing by Shopify and other service providers that may be located outside New Zealand, subject to appropriate safeguards.
15.3 You may request access to or correction of your personal information by contacting support@cityboy.co.nz.

SECTION 16 – ELECTRONIC TRANSACTIONS AND COMMUNICATIONS

16.1 You consent to receive communications electronically. Electronic records, notices, and agreements have the same legal effect as paper versions, consistent with the Electronic Transactions Act 2002.

SECTION 17 – PROMOTIONS AND GIFT CARDS

17.1 Promotions, discount codes, and gift cards may be subject to additional terms. If there is a conflict, the promotional terms apply to the extent of the conflict.
17.2 Promotions are not transferable, have no cash value, and may be withdrawn or amended at our discretion, subject to applicable law.

SECTION 18 – RESALE, EXPORT, AND SANCTIONS

18.1 Products are sold for personal or household use, not for commercial resale or export without our prior written consent.
18.2 You are responsible for complying with all applicable laws relating to import, export, and sanctions in your jurisdiction.

SECTION 19 – INDEMNIFICATION

19.1 You agree to indemnify and hold harmless CITYBOY FIGHTWEAR LIMITED™, and our directors, officers, employees, agents, contractors, licensors, and service providers from claims, losses, damages, liabilities, costs, and expenses, including reasonable legal fees, arising from your breach of these Terms, your misuse of the Site or products, or your violation of law or third-party rights.

SECTION 20 – ERRORS, INACCURACIES, AND OMISSIONS

20.1 From time to time there may be typographical errors or inaccuracies relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We may correct errors and update information or cancel orders if information is inaccurate, including after you have submitted an order, subject to your rights at law.

SECTION 21 – TERMINATION

21.1 We may terminate or suspend your access to the Site at any time without notice if you violate these Terms or applicable laws.
21.2 Provisions that by their nature should survive termination will survive, including intellectual property, disclaimers, limitations of liability, indemnities, and governing law.

SECTION 22 – GOVERNING LAW AND DISPUTE RESOLUTION

22.1 These Terms are governed by the laws of New Zealand.
22.2 If a dispute arises, the parties will first attempt to resolve it in good faith by negotiation within 20 business days. If not resolved, either party may commence proceedings in the courts of New Zealand. The New Zealand courts have exclusive jurisdiction, and you submit to that jurisdiction.

SECTION 23 – SEVERABILITY

23.1 If any provision of these Terms is found unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted, and the remainder will remain in full force.

SECTION 24 – WAIVER AND ENTIRE AGREEMENT

24.1 A failure to exercise or enforce any right is not a waiver of that right.
24.2 These Terms, together with policies on the Site, constitute the entire agreement between you and CITYBOY FIGHTWEAR LIMITED™ regarding the Site and purchases.

SECTION 25 – ASSIGNMENT

25.1 You may not assign, transfer, or delegate your rights or obligations without our prior written consent. We may assign or transfer our rights and obligations without notice.

SECTION 26 – CHANGES TO THESE TERMS

26.1 We may update these Terms to reflect legal, technical, or business changes. When we make material changes, we will update the Effective Date at the top of this page and, where required by law, provide additional notice.
26.2 Your continued use of the Site after changes take effect constitutes acceptance of the updated Terms.

SECTION 27 – CONTACT INFORMATION

Questions about these Terms may be sent to support@cityboy.co.nz.

CITYBOY FIGHTWEAR LIMITED™
Auckland, New Zealand
support@cityboy.co.nz

2025 CITYBOY FIGHTWEAR LIMITED™. All rights reserved.